Carebridge, our Faculty and Staff Assistance Program

If you need help, please call Carebridge at 800-437-0911. Carebridge counselors may be reached 24/7 for confidential consultation, assessment, referrals, and counseling. If you are in crisis, please call Carebridge now. If you have immediate safety concerns, please call 911 or go to your closest hospital emergency room.

Syracuse University is committed to the total well-being of our community and to providing support and services to help you and your loved ones manage challenges at work and at home. The full suite of Carebridge’s comprehensive services and resources are available to all those eligible to participate in the University’s medical plan, including benefits-eligible faculty and staff, retirees, and their dependents.

Enlarge the infographic below for a quick view of the benefits or visit the FSAP and Work-Life Benefits page for more details!

Click to enlarge Syracuse University WorkLife Benefits through Carebridge infographic

Licensed, credentialed counselors are available 24 hours a day, 7 days a week, 365 days a year by calling Carebridge at 800.437.0911. The website is, and the University’s member access code is WY6CE.

For those seeking employee assistance services in our global community, please see Chestnut Global Partners Faculty and Staff Assistance Program.